Customer Portal
Track every operation with transparency: documents, partners, and communications in a single secure environment—from start to finish.
What is the Customer Portal?
The BrazilTrad Customer Portal centralizes each operation: deals, documents, messages, and full history.
It reduces noise, prevents information loss, and provides real visibility into each step.
More than a tool, it is part of our method: structured, traceable operations integrating the right players.
In short
- • Everything organized by operation
- • Documents and history always available
- • Partners integrated with permissions
- • Communication inside each deal
Access and permissions vary by role (client, partner, internal) and participation in the operation.
How it works
Operation setup
We create the deal in the portal and structure the workflow.
Partner integration
We connect customs brokers, logistics, suppliers, and the needed partners.
Docs and communication
Documents, decisions, and messages stay recorded inside the deal.
Visibility and control
Clients follow status and history clearly, reducing follow-ups.
What clients get in the portal
Everything that matters to track the operation—in one place, with traceability and organization.
Security and permissions
- • Role-based access (client, partner, internal)
- • Partners see only the operations they are assigned to
- • Centralized record and history per deal
- • More control, less noise, less operational risk
FAQ
Does the portal replace emails and WhatsApp?
Can my partners see other clients?
Is the portal included in the service?
Can I track documents and versions?
How do I get access?
I have questions—how do I talk to you?
Structured process. Operations under control.
The Customer Portal is part of the BrazilTrad method: integrated players, centralized documentation, and real visibility into progress.